Privacy Policy

1. Introduction

Luxury Villa Booking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (chhuttimanao.com) or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name and contact details (email, phone number)
Billing and payment information
Travel preferences and requirements
Government-issued identification for verification
Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

IP address and device information
Browser type and version
Pages visited and time spent
Referring website information
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

Process and confirm your villa bookings
Communicate with you about your reservations
Provide customer support and assistance
Send promotional offers and updates (with your consent)
Improve our website and services
Comply with legal obligations
Prevent fraud and ensure security

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

Payment processing
Website hosting and maintenance
Customer support services
Analytics and marketing

4.2 Legal Requirements

We may disclose your information if required by law or to:

Comply with legal processes
Protect our rights and property
Ensure the safety of our users
Prevent fraud or security threats

5. Data Security

We implement appropriate security measures to protect your personal information:

Encryption of sensitive data during transmission
Secure servers and databases
Regular security assessments
Limited access to personal information
Employee training on data protection

6. Cookies and Tracking Technologies

6.1 Types of Cookies

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used for targeted advertising
Preference Cookies: Remember your settings

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Receive your data in a portable format
Objection: Object to certain processing activities
Withdrawal: Withdraw consent for marketing communications

8. Data Retention

We retain your personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

When no longer needed, we securely delete or anonymize your data.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided above.